Shipping policy

1. SHIPPING POLICY

This policy applies to all orders placed on www.regn-wholesale.co.uk and forms part of our business terms.

2. BUSINESS CUSTOMERS ONLY

All orders are fulfilled on a business to business basis. Delivery timelines are estimates and are not guaranteed.

3. SHIPPING RATES

UK Standard Delivery: £5

Free UK Delivery: Available on orders over £250

Shipping charges are calculated and displayed at checkout.

4. PROCESSING TIMES

Orders are typically processed within 1 to 2 business days. This includes order verification, quality checks, and packaging.

Processing times may vary during busy periods.

5. DELIVERY TIMES

Estimated delivery time is 3 to 4 business days from dispatch.

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers or circumstances outside our control.

6. DISPATCH AND TRACKING

Once your order has been dispatched, you will receive confirmation and tracking details where available.

It is your responsibility to monitor tracking and ensure the delivery can be received.

7. DELIVERY RESPONSIBILITY

Risk in the goods passes to you upon dispatch.

We are not responsible for failed deliveries due to incorrect address details or where delivery attempts are missed.

Where tracking confirms delivery, the order will be considered fulfilled.

8. DELIVERY ISSUES

Any delivery issues must be reported in line with our Returns and Refunds Policy.

Failure to report issues within the required timeframe may result in the claim being rejected.

9. CONTACT

For any shipping queries, please contact:

REGN LTD info@regn.co.uk Moorfield House Moorfield Business Park Moorfield Close Yeadon Leeds West Yorkshire United Kingdom LS19 7YA